Transaction cancellations
Cancellation Policy
We hope you enjoy using our website. However, it is important to be aware of our cancellation policy.
Cancelling a transaction
Of course, you can cancel the transaction up to 14 days from the date of purchase. Cancellation of a transaction will be carried out in accordance with the following guidelines:
Cancellation process
- You must send a request to cancel a transaction via email to the address indicated on the website.
- Please provide your order details and the reason for cancellation.
Refund
After receiving the request and checking compliance with the cancellation policy, we can refund the money according to the transaction details.
Cancellations after the cancellation period
A transaction cannot be canceled after the 14-day cancellation period. We recommend that you inspect the products after purchase.